Mobile workforce management solutions for the maintenance service industry offers a solution whereby field workers are provided with access to information about work, assets, configuration and customers, enabling them to become more effective and efficient. The solution is designed to optimise work and ensure that the right technician, with the correct equipment, arrives on time at the exact location. All relevant information gathered during work execution can be fed back to the appropriate back-end system resulting in data integrity, accuracy and increased productivity.
These solutions can add business value to businesses striving to improve service quality, reduce costs, increase revenue and increase visibility and control. It is achieved by forecasting work from past learnings, planning for work and shifts, scheduling work optimally, providing a seamless mobile experience and analysing performance in real-time.